Step 3: Launch Customer Module on the customer's computerĬustomer must start the module on their computer and follow provided instructions: enter technician ID, click Connect buttton and wait until connection is made, then attach their USB device into USB port.Customer Module can be found inside the USB Redirector Technician Edition package that you downloaded before. This can be done via download, e-mail or though other means. Step 2: Deliver the Customer Module to your customers.You will use it to connect with your customers.
DOWNLOAD USB REDIRECTOR TECHNICIAN EDITION CUSTOMER MODULE INSTALL
Step 1: Download and install USB Redirector Technician EditionĪfter installation the program will display a unique technician ID.It is possible to order a customized Customer Module with your logo and technician ID integrated into the program, adding style to your service and even more simplified communication with your customers. Comes with the free Customer Module, an easy-to-use portable app that works on the customer's side and redirects USB devices to technician. The programs uses TLS 1.3 security with end-to-end encryption to ensure safety of your data. The programs works through the cloud, providing highly optimized technology for hassle-free USB redirection over the Internet without the need for port forwarding or VPN. It can be used to remotely access USB printers, smartphones, mobiles, 3G/4G/LTE modems, embedded devices, cnc controllers, car diagnostic adapters or virtually any other USB devices. It can be used for fixing, flashing, configuring, diagnostics or any other type of service. Thus, it does it in the most efficient way. This product was developed with the goal of remote servicing in mind. There are several major features that differ USB Redirector Technician Edition from other remote USB programs.
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